Bluetooth pairing problem with smart watch

[debanjan13]

Recently I bought a noise vision 3 smart watch. But It takes too much attempts to connect with watch through Bluetooth. Sometimes it don't even connect with noise app. But when I try to pair with other mobile, it gets connect smoothly. On my device it don't even connect. Somehow it gets paired, when it get disconnected, it takes a lot of time to reconnect again. I have tried every thing. I have reset my mobile, my watch also. Smart watch calling feature connected easily but noise's app (noisefit health and fitness) don't connect with my device.

I am using samsung A30s device. I have done everything. My watch easily connected with other device but don't connect with my device. Anyone can help me with this issue? I will be very thankful...

[umesh30]

Clear cache and data of Noise app and try again...

[debanjan13]

I have done this also... but it dont work

[ѵօϲɑӀ4ӀօϲɑӀ]

Have you checked any other Bluetooth devices with your galaxy A30? If not try other device with your phone once.

[debanjan13]

Yes, My Bluetooth headphone and speaker work well with my mobile. And my watch also worked well with other mobile..

[ѵօϲɑӀ4ӀօϲɑӀ]

In that case provide feedback to Samsung via members app as well as try contacting noise support for the same.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and would request you to kindly perform the following steps to resolve your issue.

Note: If your device is connecting with other devices well then once contact the respective watch helpline make sure there is no issue from their end.

Reset app preferences: Settings > Apps > More option > Reset App Preferences.

Clear cache: Settings > Apps > Menu > Show system apps > Search
and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

Reset settings: Settings>General Management>Reset.
Reset settings: Reset all settings to their default
Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[debanjan13]

I have already perform those steps. May be I should go to service center for a physical inspection. I already contact with noise service center, they told me that if your device easily connect with other device then your mobile have some issue. So they couldn't help me with that problem.

[chinturana]

Yes