We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
Press any of the Galaxy Watch Active2’s keys to turn on the screen while it is on the wireless charger. While charging the battery when the Galaxy Watch Active2 is turned off, press any key to check the charging status on the screen.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
