gem_1
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10-19-2024 10:22 AM in
Wearables
Last night, my left earbud stopped connecting. It continues to be disconnected until now. I have been resetting it from the buds button, but it is not helping.
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boywidlens_
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10-19-2024 12:53 PM (Last edited 10-19-2024 12:55 PM ) in
Wearables
Troubleshooting Steps:
Check Battery Level: Ensure both earbuds are fully charged.
Clean Earbuds: Wipe the charging contacts with a soft, dry cloth.
Forget and Reconnect:
Go to Bluetooth settings, forget the earbuds, and reconnect.
Reset Earbuds:
Place them in the charging case, close the lid for 30 seconds, then open it. Hold the touchpad on both earbuds for about 7 seconds until the LED flashes red and blue.
Test with Another Device: Connect to a different device to check if the issue persists.
Check for Firmware Updates: Use the Galaxy Wearable app to check for updates.
Factory Reset (if applicable):
Use the Galaxy Wearable app: About Earbuds > Reset.
Contact Support: If the problem continues, consider reaching out to Samsung support or visiting a service center.
If you like and find my comment useful then please click on the 3 dot menu on my comment and accept my solution.
Check Battery Level: Ensure both earbuds are fully charged.
Clean Earbuds: Wipe the charging contacts with a soft, dry cloth.
Forget and Reconnect:
Go to Bluetooth settings, forget the earbuds, and reconnect.
Reset Earbuds:
Place them in the charging case, close the lid for 30 seconds, then open it. Hold the touchpad on both earbuds for about 7 seconds until the LED flashes red and blue.
Test with Another Device: Connect to a different device to check if the issue persists.
Check for Firmware Updates: Use the Galaxy Wearable app to check for updates.
Factory Reset (if applicable):
Use the Galaxy Wearable app: About Earbuds > Reset.
Contact Support: If the problem continues, consider reaching out to Samsung support or visiting a service center.
If you like and find my comment useful then please click on the 3 dot menu on my comment and accept my solution.
