Buds 3 pro are not charging, mostly after workouts or extended use. I used to have the Buds 2, and even after heavy sweating, they charged perfectly fine. But these pricier ones are acting up! 😅 I even got them replaced (which was a hassle, to be honest), but the problem still persists.
If your **Buds 3 Pro** aren't charging after workouts or extended use — especially when you sweat — you're not alone. Here are a few practical steps that may help:
### ✅ 1. **Clean the Charging Contacts**
After workouts, sweat can form a thin invisible layer on the charging pins (both on the buds and in the case). Use a **soft, dry microfiber cloth** or **cotton swab** to gently clean:
* The metal charging contacts on each bud * The pins inside the charging case (*Do NOT use water or any liquid cleaners*)
### ✅ 2. **Leave the Buds Out for 10–15 Minutes**
Let the buds air-dry outside the case before putting them back in. Sweat trapped in crevices can cause temporary issues.
### ✅ 3. **Use a Silica Gel Pack in the Case**
Put a **small silica gel packet** inside your Buds case overnight. It absorbs leftover moisture that could be affecting the charge connection.
### ✅ 4. **Avoid Charging Right After Workouts**
Charging immediately after heavy sweating can lead to corrosion or failure to detect the buds. Give them time to dry first.
### ✅ 5. **Update the Firmware**
Check the Galaxy Wearable app and make sure your Buds 3 Pro have the **latest firmware update.** Samsung may fix sweat-related bugs over time.
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**Extra Tip**: If your Buds 2 handled sweat better, it could be a design change in Buds 3 Pro making them more sensitive to moisture.
If the problem keeps coming back even after replacement, it's worth reporting directly via the **Samsung Members app > Support > Error Reports**, so they log it for future fixes.
Hope this helps! 💡 Let me know if you'd like this turned into a short community-style post.
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It’s honestly too much effort to go through after every workout—having to clean everything and wait for the buds and case to dry. This really feels like a design flaw. What’s more frustrating is that Apple’s AirPods have a similar design but don’t seem to suffer from this issue. Definitely something worth thinking about
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
1. Charge my Galaxy Buds: To charge the battery in your Galaxy Buds use the following steps. - Place the earbuds in the charging case (do not use if wet or dirty) - Connect the USB cable to the charging case or use a wireless charger. - Both earbuds and case charge simultaneously - Use only Samsung charging devices for optimal battery life - Device and charger may become warm during charging, but this is normal - Do not disassemble, modify, or repair the device - Keep magnetic stripe cards away from the device or charger to avoid damage
2. Monitor the charge status: When you connect the earbuds and charger case the LED indicators will flash certain colors to indicate the battery level. • Green: Fully charged. • Red: Charging. • Flashing Red: Charging error. Reconnect the case and earbuds. If the error occurs again, contact a Samsung Service Centre for service support. Note: You can check the battery level for the case and earbuds in the Galaxy Wearable app.
3. Wireless PowerShare: To wirelessly charge your Galaxy Buds with Wireless PowerShare, you need to follow these steps:
1. Activate the Wireless PowerShare feature on your phone. 2. Place your phone face down and put the compatible device (Galaxy Buds) on its back to start charging. You'll hear a notification sound or feel a vibration when charging starts. If you want to enable Wireless PowerShare mode manually, here's how: - Open your device's Settings. - Scroll down and select "Battery and device care". - Tap on the "Battery" option. - Select "Wireless power sharing" and turn it on by activating the switch. Please note that Wireless PowerShare is compatible with most Qi-certified devices.
In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
I have already been in contact with customer support and the service center regarding the issue with my earbuds. They were replaced once; however, I am still experiencing the same problem with the new set.
Given that the issue persists even after a replacement, I believe another replacement will not resolve the matter. I would appreciate it if you could provide a more permanent and effective solution to address this ongoing problem.
Looking forward to a prompt and satisfactory resolution.
