Original topic:

is the laser AF working?

(Topic created on: 01-27-2024 03:09 AM)
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s24u
Active Level 5
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Unpacked 2025
I Have been a ultra user prior to 24 as well and on my u22 it shows a red dot at back while using camera... 

image



But on my s24 there is no red light on the laser AF sensor... 

Is is working or is it dead?

ANY WAY TO CHECK THE SAME.?
7 Comments
S_Kumar73
Expert Level 5
Unpacked 2025
It will work. Keep the phone in front of mirror and open camera app. You can see a light blinking from the TOF sensor.
s24u
Active Level 5
Unpacked 2025
No there is no light...
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S_Kumar73
Expert Level 5
Unpacked 2025
Light means you cant expect like torch torch light. You can see like red blinking.
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s24u
Active Level 5
Unpacked 2025
Dude i have a s22 in which i know how it looks... here there is no dot ...thats blinking...
S_Kumar73
Expert Level 5
Unpacked 2025
Ok
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S_Kumar73
Expert Level 5
Unpacked 2025
Look at the photos1706347335093_1706347335088_0.jpgSmartSelect_20240127_145146_WhatsApp_1000032279_1706347306.jpg
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cs_member10
Moderator
Moderator
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Unpacked 2025

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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