Original topic:

Slow mo camera failed

(Topic created on: 02-08-2024 04:40 PM)
239 Views
rohit0069
Active Level 1
Options
Unpacked 2025
Upon switching camera modes, if the device unexpectedly enters slow-motion mode, a notification should be displayed indicating a camera failure.

image

Samsung s24ultra 
0 Likes
3 Comments
Unpacked 2025
Reset the camera to default settings and try
0 Likes
rohit0069
Active Level 1
Unpacked 2025
Ooo thankful thats work
0 Likes
cs_member10
Moderator
Moderator
Options
Unpacked 2025

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support