S 24 ultra camera issue

[Members_1sMzxzL]

I've been noticing a huge color drop when I switch from 1x,3x to 5x lens while  recording video.

0.6x,1x,3x have same color calibration but the color drops for 5x in the same scenario.

Thought it would  be fixed with the update. But it's still the same. 

Anyone else facing same issues ?

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you share the log file also share images and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

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Warm Regards,
Samsung Customer Support

[SampreethSamsungFan]

The main reason why there would be a colour change is not just with your phone but with even my S21FE when I switch from 1x to 3x because in your case 5x one is periscope camera whereas 1x and 3x are telephoto cameras. So I think that is the main reason for it