sir mere paas samsung galaxy A5 2016 hai pre usme kai dino se net slow down hai app kuch halp kar skte ho plz me jio sim use karta aur mane jio customers care bhi baat ki k phone kuch setting problem hoga to plz halp me sir
Thanks for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue of slow internet: 1) Check the network mode (from setting) & set the network mode according to internet speed requirement .If high internet speed require set the LTE/WCDMA/GSM(Auto connect) or LTE Only or WCDMA only.(LTE Network mode will depend on device 4g compatibility) mode. 2) Restart the device. 3) Check the APN setting(Setting-->More Network-->Mobile Network-->Access Points Names).If correct APN setting has selected kindly perform the "reset to default" APN (Setting-->More Network-->Mobile Network-->Access Points Names-->On Top right corner click on 3 dots) 4) If still there is internet speed problem in the device kindly check via other SIM card. 5) If still there is internet speed problem kindly create the data backup & reset the device. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
