J7 prime charging issue

[Suttabaj]

After the nougat update The charging speed of j7 prime is very slow
Please fix it

[bapan17]

how much time ? mine is approx 3 hrs 40 min

[SSNX9529]

5hours 30mins 0-100. 0-75 2hours

[bapan17]

oh

[AKASHNAIYA]

please help me

[nikhil123]

send error reports.

[prATIK59684]

it takes 4 hours for charging,how can i solve this issue

[bapan17]

oj

[admin_]

"""Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1116006
. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. ""
"

[Suttabaj]

not working