Original topic:

your device isn't registered with Samsung Upgrade.

(Topic created on: 02-19-2020 04:27 PM)
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RxMinesh1996
Active Level 2
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Tech Talk
your device isn't registered with Samsung Upgrade.
Solve This. 
18 Comments
Rishi215
Active Level 7
Tech Talk
where you get this pop up
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RxMinesh1996
Active Level 2
Tech Talk
Samsung Galaxy App
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RxMinesh1996
Active Level 2
Tech Talk
In My Galaxy App
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Rishi215
Active Level 7
Tech Talk
Register a device in Samsung Members



Register your devices to get the most out of the Samsung Members app. Just by registering, you’ll unlock personalized content just for your device, live support from experts, and a community of fellow Samsung users. Luckily, registering is a cinch, and if your device is connected to your home’s Wi-Fi network, it’s even easier!

Register a device

There are several ways to register a Samsung device on your Samsung phone. If you haven’t already, download the Samsung Members app.
Open Samsung Members, and then tap the Get Help tab. Tap Register, and then select a registration method.
Note: On iOS, tap the + at the top right-hand corner of the screen.



Register Using Wi-Fi
Tap Scan Wi-Fi to search for your device through your connected Wi-Fi network, and then follow the on-screen instructions to register. Not all devices support Wi-Fi registration.
 
Register Using Barcode/QR Code
Got a barcode? Tap Scan Barcode / QR Code to identify your device through the barcode/QR code of the serial number. Make sure you use the barcode found on the device, not on the packaging. When the device is found, tap CONFIRM, and then tap REGISTER.
 
Register Using Serial or IMEI Number
You can also manually enter the serial number or IMEI to register your device. Tap Enter Serial Number, enter the serial number, and then tap VERIFY SERIAL. When the device has been confirmed, tap REGISTER

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NishadA
Beginner Level 4
Tech Talk

Hi,

My device is registered and still at my galaxy when I selected Upgrade Verification tab it shows

Verification failed

Your device is not registered with the Samsung upgrade

 

Please help

:(

Members_U36pSuG
Beginner Level 3
Tech Talk

Im also facing the same issue i have Galaxy A72

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Rishi215
Active Level 7
Tech Talk
Samsung upgrade is for switching old phone to new one with some exchange offer benifit..
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Tech Talk
Any update mate? I am facing the same issue on my S20 FE 5G
Sanhi5
Beginner Level 2
Tech Talk

Same here

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