Original topic:

whatsapp application is getting crash in Samsung Galaxy A30

(Topic created on: 01-03-2020 11:31 PM)
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Wierdo
Active Level 6
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Tech Talk
Do you, any of them facing the same issues..?
This is happening last 2 weeks.. is this device problem or itself application...?
If some1 knows how to fix, please help me to get solve this issue...


Thank you
5 Comments
Tech Talk
Bro, clear WhatsApp cache and check
or
perform reset apps prefrences
settings>applications>click at 3 dots and select reset apps prefrences
or
check for recent WhatsApp update
or
uninstall WhatsApp and install it again
or
also check, if recently installed any unnecessary apps are causing this issue
Wierdo
Active Level 6
Tech Talk
thanks dear for ur suggestions. I have followed all but still the condition is same.. I am unable to find, what to do...?
Tech Talk
Last, try phone reset settings
General management>select reset>click on resetsettings

I think some 3rd party app/apps causing this issue or some 3rd party camera application..
Wierdo
Active Level 6
Tech Talk
it may be.. yr..I really don't understand why it is so...
but thanks Buddy...#Sidhabhi
Samsung_Support1
Moderator
Moderator
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Tech Talk

Hi there,

 

After following the below given troubleshooting steps if issue still exist kindly once also coordinated with the Whats app application provider.

If the issue still exists, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).

 

Regards,

Team Samsung Members

 

 

 

 

 

 

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