the CALL app is frequently crashing and it says is not responding in my m30.

[Dev4349]

My M30 is having trouble after update to android 10. The CALL app is frequently not responding.  Can anyone help

[Samsung_Support4]

Hi there,

Please follow the below mentioned steps in order to resolve the issue:

• Check the internal storage of the device and clean it (Setting> Device Care>Storage> clean now).
• Perform reset setting (Setting> General Management> Reset>Reset setting).
• Run the device in safe mode and check the issue.
• Perform the clear cache of app (Settings>>apps>>tap on 3 corner dots>>show system app>>call app>>storage>>clear cache)

For further assistance, please register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members