Original topic:

software update problem

(Topic created on: 01-25-2020 01:09 AM)
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sanojkumar99
Active Level 5
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Tech Talk
after update softwere in December samsung a7 2018 bluetooth doesn't work properly plz fix this bug
2 Comments
BadBoyShreyas
Active Level 6
Tech Talk
yaaa same here smart view is also lagging any solution
Samsung_Support3
Moderator
Moderator
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Hi there,

 

Please follow the below mentioned steps to resolve the issue:

>  Perform reset network setting (Setting> General Management> Reset>Reset network setting)

> Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->Bluetooth).

> Go to the settings>>apps>>Bluetooth>>storage>>do clear cache.

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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