Original topic:

share your ideas and suggestions

(Topic created on: 02-01-2021 01:06 PM)
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rock1232
Expert Level 5
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image


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You can also share suggestions here if you want .
Or else I am providing you the link where you can submit your suggestions 😁
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Tech Talk
I have a problem in f41, whenever I use mobile data ,upper part of screen gets heated, is this normal ,how it can be fixed
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rock1232
Expert Level 5
Tech Talk
have you recently updated your device?. if yes then do one thing try to do wipe cache partition for doing this you need to connect your device with laptop or pc or you can connect your device with other mobile by using reverse charging cable or can your device to type c earphones.
note -the device you connect your mobile should be on like pc or laptop should be on .for doing wipe cache you need to first connect your device through following mentioned ways . and then you have power of your mobile.
and hold volume +(up)button and power button together when logo appears release both the option together. then you will wipe cache partition tap on that and then tap on reboot system now
rock1232
Expert Level 5
Tech Talk
if problem persist do update about it to me . I will suggest you some other way
Tech Talk
ok I will try wipe cache partition
Tech Talk
Again it started, till eve there was not so much heat but after that it started heating like before .Same issue whenever using mobile data starts heating upper part of the screen
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rock1232
Expert Level 5
Tech Talk
hmm that's strange . in this case I can suggest you to have chat with samsung whatsapp support or go to nearest service center (authorized only)or else you can do the same through this app
rock1232
Expert Level 5
Tech Talk
refer the image

Screenshot_20210204-204109_Samsung Members_2117.jpg

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Tech Talk
thanks a lot now it's not heating soon as before thank you 👍
rock1232
Expert Level 5
Tech Talk
mention not😁
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