Original topic:

selfie camera on samsung 10 + is not working

(Topic created on: 05-13-2020 05:20 PM)
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ady96Mih
Beginner Level 2
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Tech Talk

Hi guys , i always like samsung and i am a big fan but this time i bought samsung s 10 plus and the front of my camera is looks very bad , worst than any chinesse brand phone . Any sugestion how i can fix my selfie camera please . Thank you 

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cs_member9
Active Level 7
Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We at Samsung understand your concern. To enhance the device performance kindly follow the below mentioned steps:

 

1. Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2. Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

 

If the issue still persists, register your concern in Samsung Members Application in order to assist you better. (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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