Original topic:

secure folder

(Topic created on: 06-22-2020 12:51 AM)
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Ram2801
Beginner Level 2
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Tech Talk
2 months back i purchased A51 mobile in samsung finance.its working fine Suddenly i have a problem in my mobile. Secure folder is automatically disabled. I tried everything but the app not getting enable so what is the issue pls anyone help me solve the problem
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Emmanuel_J12
Moderator
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Tech Talk

Hey if you're still facing issue this issue, then please turn out to the feedback section and raise an error report.

 

Kindly follow the steps as below:

 

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of the issue and attach the system log data (click checkbox)

 

*When you abstract the log file. Please check off the pop-up message: log file delivered

 

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...

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