Original topic:

samsung note 10 issues

(Topic created on: 05-01-2020 06:48 PM)
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vasanth123
Beginner Level 2
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Tech Talk
I would like raising an feedback and requesting for an solution for the issues I have in my phone currently. Am using Samsung note 10 which I brought 4 months ago I have continuous issue on my phone.. whenever am putting my phone into charging its heated like furnace and not only during charging it often get heated when using as well. Can guys look into it and advise me how to handle this problem . 
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Tech Talk

Check for updates 

Otherwise after lockdown show it to service center

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ixso
Active Level 8
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amul1234
Beginner Level 2
Tech Talk
my bloothuth is not working
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cs_member9
Active Level 7
Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

1. Turn off Wi-Fi, GPS, Bluetooth etc: Swipe the notification panel>Turn off Wi-Fi,Bluetooth, and other connectivity features when not using them.

2. Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.

 

For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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