Original topic:

problem in M31

(Topic created on: 04-11-2020 08:58 PM)
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Datlaanu
Active Level 1
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Tech Talk
I am using Samsung Galaxy M31 and i have problem as below; 
 Today I receive software update notice and when i try it download all and while installing update it appear SUPER : Built Id does not match with the reference. Volume Down Key + Power Key for more than 7 secs :Cancel (restart phone) After pressing these two keys, it start installing update and same problem appear in my phone. Hard reset of phone also not possible. How to do? Since lockdown is going on i cannot use my phone.
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4 Comments
ixso
Active Level 8
Tech Talk
Congratulations! your phone has been successfully bricked.
Datlaanu
Active Level 1
Tech Talk
what to do now . i can't even visit service store because of lockdown
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ixso
Active Level 8
Tech Talk
do you have windows PC?
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techiee
Active Level 1
Tech Talk

Hey buddy!
I was too stuck with this problem. Thankfully found a solution on time otherwise it would have been really difficult without my phone in this lockdown period. Check the below and follow the procedure.

 

https://r2.community.samsung.com/t5/Galaxy-M/Solution-Galaxy-M31-OTA-crash-with-Latest-update/m-p/40...

 

Hope this helps!

Stay home! stay safe!

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