Lock screen glance issue in samsung m31

[Anshu011]

My lock screen is constantly repeating same 2 or 3  stories  although I have chosen for multiple story topics, from last 15 days I am facing this problem,  what should I do?

 

 

[Anshu011]

I have taken all the suggested options and also I have restarted my device many device , even after doing all such typical things , nothing is going to be change there.

[ʰᵃʳʳʸ0201]

Same problem with me. I think the problem is with glance on Samsung not d device.

[DYNAMO3095K]

There is some issue with Samsung glance software, Samsung is working to resolve the issue.

[Anshu011]

It is not due to internet connectivity,  I am using 4g wifi service from last 2 months but still there is a problem in wallpaper services

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung. 
 
Warm Regards,
Samsung Customer Support