Original topic:

Samsung m31s got hanged with boot screen

(Topic created on: 07-22-2022 11:21 PM)
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Members_VZWnX0t
Beginner Level 2
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Tech Talk

My samsung m31s got hanged with samsung logo. Tried everything to restart it but no use. Now samsung care is saying mother board need to be changed and it's around 8k to do that. 

It's beyond the resale value of it. Problem is I am not a gamer and heavy user. Should I spend 8k on it or any alternate useful tips. Pls do suggest guys.. 

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bibasthapa
Beginner Level 4
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Wow
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cs_member8
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.

The issue could occur due to usage and various other factors, however, it is our best endeavour to provide you with an impeccable product experience at Samsung.

Our products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best in terms of quality and service of the products. We ensure the best quality repair, so we request you to kindly get the product repaired.

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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renaiah
Beginner Level 4
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Hello do u know the problem or simply you are giving reply. ....first you find the problem of many devices of this restart and hang on logo issue ..then you reply what people will do for find solution otherwise shut up..
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