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02-05-2020 07:34 PM in
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02-07-2020 10:25 AM in
Tech TalkHi there,
Low internal memory can result application hanging issue. Samsung recommends having sufficient internal memory free in the device
To resolve the issue please follow the below mentioned steps:
1.Check the proper internet connectivity in your device via settings>connection>mobile network>Network mode is set to LTE/3G. You can also check by wifi connection too.
2- Settings> app>3 dots/more option>show system app>search for particular app>Clear cache>force stop.
3.Reset Settings (Settings > General Management > Reset > Reset Settings)
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members