Original topic:

network issue

(Topic created on: 08-15-2020 07:00 PM)
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scbhu
Beginner Level 2
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I am pursuing new phone faceing networks issue both SIM 

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scbhu
Beginner Level 2
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I do everything things settings before posting your site
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scbhu
Beginner Level 2
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tell me service center nearly my location
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Samsung_Support5
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "network" issue please follow below given steps:

1. Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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