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08-15-2020 09:59 PM in
Tech TalkHi,
I bought this TV Samsung Smart TV UHD 6470 49 inch during December 2018. The cost was around 1,18,000/-. I bought this TV from one of the Reputed electronic Shop Girias, Hosur, Tamilnadu.
This had 1 year warranty and this TV was working good exactly 1 year and after warranty expired, the TV also expired. What a cheating. It had backlight problem. I called Samsung customer support. They visited after 2 days and said that need to change the entire board. Again cheating. One LED gone means, why thy want to change the entire board? Also, the repair cost is more than Rs.28000/-. What a tricky business by cheating public and earning??
I bought Samsung Air condition, Samsung mobile, Samsung Washing machine, Samsung Microwave, Samsung music system and finally Samsung Smart TV 49 inch.
After spending lot of money on Samsung product and no worth on product and service, i have stopped buying anymore samsung product.
Now Rs.1.20 lakhs worth TV is in my scrap area.
Dear friends, please do not buy any more Samsung products, they are real cheaters.
Instead, buy any china product, atleast you will loose small money.
Thanks
Thanappan Ganesan
thanappan.ganesan@gmail.com

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08-18-2020 03:54 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > ask question) so that we can assist you accordingly.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
