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Active Level 6
Samsung Galaxy phones facing a lot of network issue sometimes it gives a blazing speed sometimes 10 kbps what are you doing 

Models facing problems 
A50 , A50s , M10s ,M10 ,M30, M30s, A30 ,A20 and probably more but not known by me
1 ACCEPTED SOLUTION

Accepted Solutions
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Active Level 8

Hi there,

 

Network problem in your phone can be due to poor reception or bad signals in your area. To exclude the possibility of this you can check your phone in open area or check using other SIM card in the device, if it works then you may contact your Network Service provider.

Please perform following steps to resolve the network issue:
• Restart the device
• Check Network mode and set it to Auto Connect. (Settings > Connections > Mobile Network > Network mode > Select LTE/3G/2G auto connect)
• Check network operators and select automatically (Settings > Connections > Mobile Network > Network operator > select automatically)
• Reset Network settings (Setting > General Management > Reset > Reset Network settings)

If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

 

Regards,
Team Samsung Members

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10 Comments
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Active Level 4
ya bro i use a50
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Active Level 6
ha bro hoga maine chek karne ke bad hi likha hai
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Beginner Level 2
Facing same issue on A30
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Active Level 6
ha bro hoga maine chek karne ke bad hi likha hai
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Active Level 7
you have to change network, what they will do🤣🤣🤣
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Active Level 6
aur kya karega kavi kavi mere Samsung a50 ya m10s me Vodafone jio sab speed dete hai 15 mbps on fast.com (a speedtest website) while vi*o xi***mi etc gives 7 mbps
sometimes vi*o xi***mi etc still gives around 5 mbps but then Samsung gives highest 1 mbps
worst 😔
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Active Level 1
agreed
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Active Level 6
Samsung should do something in theirs customers favour
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Highlighted
Active Level 8

Hi there,

 

Network problem in your phone can be due to poor reception or bad signals in your area. To exclude the possibility of this you can check your phone in open area or check using other SIM card in the device, if it works then you may contact your Network Service provider.

Please perform following steps to resolve the network issue:
• Restart the device
• Check Network mode and set it to Auto Connect. (Settings > Connections > Mobile Network > Network mode > Select LTE/3G/2G auto connect)
• Check network operators and select automatically (Settings > Connections > Mobile Network > Network operator > select automatically)
• Reset Network settings (Setting > General Management > Reset > Reset Network settings)

If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

 

Regards,
Team Samsung Members

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