Original topic:

moisture detecting error

(Topic created on: 07-21-2020 05:38 PM)
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lkrki
Beginner Level 2
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Tech Talk
No moisture in phone.. I update my phone 5 days ago after update it's so moisture detecting error when we charging phone..phone not charged from this reason..we are the 10years loyal customer of samsung
1 Comment
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and we request you try to dry the charging port, so that you will be able to charge the phone and even after it if you find the same error(regarding moisture) then kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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