Original topic:

Moisture has been detected.....

(Topic created on: 10-14-2020 08:21 PM)
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ErfaRoker
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Tech Talk
Its been months with this issue. Tried factory reset, clear cache kept in dun for 5 minutes or 10, blown dry air for 10 minutes but still its showing this error. Never ever taken to humid place like bathroom or in rain. It charges when I put the cable and do restart as it restarts it shows charging and as soon as I pull out the cable the notification pop up. Shown to service center in area with pincode 577004, they say I need to pay 1800/- as service charge and they gonna see what the problem is. It was just 4 days later that warranty got expired and the notification popped up. May be its yours Samsung luck that now up customer will pay for something that he never knows what had happened. And yes I updated to ONEUI 2.0 today and it still showing the error. Can this issue be read by some engineers as they better know what the issue is as bcoz many executives just know hot to handle customer and not their actual problem
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Anonymous
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Tech Talk
bro flash firmware from service center that is only solution and process ..... either install software via smart switch and pc or from odin or through authorised samsung service center..... if you basically simply use mobile data or wifi for software update then you can't imagine what can be happened with device even motherboard and display can instantly damaged as samsung provides non A/B partition type ota software not like other company hence software loop holes over software can create anything mysterious with device
Samsung_Support3
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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