I was bought galaxy m30s on November 2019. And I also get an update of android 10 along with one UI2.0, when I update my phone. So many software issues are raised. Like network connectivity, fingerprint problem, camera quality, battery draining, and so on. But majorly when I put my phone on charging. It takes 5 to 6 hours of time to full my phone even battery level at 90%.I was used only Samsung authorized charger. The charger comes along with the phone box. My area was covid19 restricted area.no transport availability. What can I do
Please be assured and to resolve "Slow charging" issue kindly follow the given below steps:
1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key. Note :-To exit safe mode restart the device .
2)Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.
Tap on Settings>Tap on General Management>Tap on Reset.
If the issue still persist and for other issue, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
