mobile hang yesterday samsung m30s

[Samsung_2r1S0I8]

yesterday my mobile hang while charging time..so many times i am pressing power button and volume key for press long time but no use kindly suggest me..

weather any software update or technical issue kindly help us...

[ツLISANTH々]

I'm using m30s . Please hard reset then it will smooth

[CrazyBoy28]

It's a Software Glitch, Wait for the Next Update

Send your Device log

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

Or

Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

servicehead.in@samsung.com

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support