Original topic:

message centre number

(Topic created on: 04-30-2020 08:10 PM)
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jsrgaurav
Beginner Level 3
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Tech Talk
Why am i unable to set message centre number in my galaxy M30s. The error message shows- unable to save centre address
1 Comment
cs_member9
Active Level 7
Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

  1. Check device network mode settings: Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.
  2. Check network operator settings: Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode. Check device network in open area. Kindly check your device in a different location/network coverage area.

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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