Original topic:

Battery drain

(Topic created on: 04-30-2020 04:09 PM)
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Farhan12337
Beginner Level 2
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Tech Talk

Draining too much fast.... I put full charge 100 and after 4 hour it automatically drain 6 % .... In standby

 

 

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2 Comments
souvik04
Active Level 8
Tech Talk
turn on safe mode and after that turn on safe mode. then charge your phone and don't use your phone while charging.
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cs_member9
Active Level 7
Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device

  1. Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
  2. Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.

Battery related Concern: For more information, you can also follow given link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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