Original topic:

m30s memory card

(Topic created on: 11-11-2019 04:59 PM)
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nikkuddn
Active Level 2
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Tech Talk
I copied all items from old memory card to new one and then inserted in my phone.1- But my all old photos are not there.but are in google photos
2-Whenever take shot, it shows no photo but A question mark in gallery? but that photo is available in google photos. What the hell is this

I copied every single item from old memory card but what is this happening???
1 Comment
Samsung_Support1
Moderator
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Hi there,

 

Please perform the following steps:

1- Go to settings >> general management >> reset >> reset settings.

2- Go to setting > apps > tap on 3 dots > show system apps > Gallery > storage > clear cache.

3- If problem does not get resolved, run the device in Safe mode

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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