m 31 - serious network problem and internet with both jio and airtel.what to do?

[Samsung_8eWCgu9]

#networkissue,#slowinternetspeed

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[ynsharma]

I have also done same mistake of buying M31. Airtel 4G is working with very good signal strength in iPhone 6, at the same place. M31 is working only E (2G data). Tried changing all settings, but failed to get 4G / LTE, even for a minute.