Original topic:

hotspot connecting issues due to software update in M30s

(Topic created on: 07-08-2020 05:53 PM)
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SanthoshM30s
Beginner Level 4
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Tech Talk
After updating new software update on march I faced issues in connecting my laptop with mobile as hotspot was not sensing the laptop and vice versa. Before update there was no problem. Anyone  can guide in this matter plz. !!
3 Comments
Anonymous
Not applicable
Tech Talk
Why many has this issue but I don't 🤔🤔🤣🤣
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Samsung_Support3
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Reset the General settings and Network settings of your device to Reset go to Settings > General Management > Reset > Reset settings > Reset network settings.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Anonymuos
Active Level 6
Tech Talk
Try updating the network driver of your PC/ Laptop. Control panel> Hardware and sound> Device manager > Network adapters - here you will get the name of the specific network adapter in your computer. Search for network adapter drivers for your Windows version and manufacturer (hp , Lenovo etc.). Download and install the latest driver available.