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Beginner Level 2
After updating new software update on march I faced issues in connecting my laptop with mobile as hotspot was not sensing the laptop and vice versa. Before update there was no problem. Anyone  can guide in this matter plz. !!
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Active Level 10
Why many has this issue but I don't 🤔🤔🤣🤣
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Reset the General settings and Network settings of your device to Reset go to Settings > General Management > Reset > Reset settings > Reset network settings.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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