hi,why i am can't chuse my device (A50) to control o.t.g/u.s.b? why?🤨😡

[iarar675]

[aw0ken]

I don't think there is a need for you to choose. You could just simply plug in your otg cable pen drive and go to file manager, you'll find a new removable drive there alongside your internal storage and expanded storage (if any).

[iarar675]

you are right bro but, this phone is not working what you say that.😔

[Venomgalaxya50]

yes, first of all my a50 also cant control otg. But afterwards, I found that it was the fault in the otg cable only. Also, the shopkeeper had replaced my otg to a new one and that is successfully working. So you must check your otg first. If my comment helped you than please like me🤗🤗🤗

[iarar675]

you are trur bro. but i am did it with 3-4 otgs and they all are successfully work in my another phone.

[VasudevSarvam]

yes first check ur usb
it is working or not

then remount ur usb
and enjoy

[iarar675]

bro, i am already checked it and i checked with 3-4 otgs

[Samsung_Support4]

Hi there,

Please follow the below mentioned steps to resolve the issue:

> Perform reset setting (Setting> General Management> Reset>Reset setting).

> Run the device in safe mode and check the issue.

> Check the latest software update (Scroll down Notification panel >Settings >Software Update >Download updates manually).

For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members