Original topic:

face unlock in m31s

(Topic created on: 02-02-2021 05:51 PM)
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pran984675
Active Level 6
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Tech Talk
I've been experiencing this issue from so long since I bought m31s. I experienced slow face unlock and sometimes it can't recognize my face even in an moderate light conditions. I've tried all the possible methods and contacted Samsung team regarding this issue. But, until now this issue is not resolved. Anyone suggest me better option to overcome this issue. I hope some people will help regarding this issue. Why can't Samsung don't even test all the basic features before they deploy it to the market without manual testing? Lost my hope in samsung brands.
6 Comments
Tech Talk
remove facelock its a better idea you know 😅😂🙏(just kidding)
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pran984675
Active Level 6
Tech Talk
okay Mr.intelligent thank-you for your suggestion 🤣
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Techilicious
Active Level 9
Tech Talk
same for me i use fingerprint most of the time
Anikroyale
Expert Level 5
Tech Talk
Wait for Android 11, it may fix software bugs.
ShanimSingh
Active Level 6
Tech Talk
I think samsung developer don't make software for their mid range phone... they make for only flagship phone.. and they disable some features and puts in midrange phone...
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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