Be assured below given steps would help you out to solve the issue which you are facing:-
1) We always recommend to use genuine Samsung charger for charging your device., 2) Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced., 3) Request you to check the charger functionality with a different device or try to charge the same device with a different charger. 4) Kindly open Device care from settings> Battery > Please tap on 3dots(more option) at the top right hand side> please select settings> enable fast cable charging.
After following the above steps, If issue still persist please do send the log file, so that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).
