Frame Dropes

[keshavraj_2712]

Hey there. Any one with galaxy S20 plus facing high frame drops while playing PUBG ?

[chotabhee]

yes

[Murtaza90]

Yes, s20 ulta drops frames too. Quite disappointed

[CS_member7]

Dear Samsung member,

Greetings from Samsung Customer Support!

To improve the performance kindly follow the below steps for better performance:-

1) Clear app cache through Device care :-Settings > Device care > Storage > CLEAN NOW.,
2) Clear cache memory of a particular application:- Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
3) In case of third party please contact the service provider.

Thanks for writing to Samsung.

Warm Regards,
Samsung customer support

[Murtaza90]

You do know by cleaning the cache isn't gonna help. It's a problem with your inferior exynos 990 chips. It's all over the news. Hope you guys release an update to improve the performance. I regret giving up my iPhone 11 Pro max for this Garbage s20 ultra