Original topic:

camera problem.

(Topic created on: 01-26-2020 07:29 PM)
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Tanuja1565
Beginner Level 2
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Tech Talk
The problem is happening in the camera behind my phone. Whenever I open the camera, it only comes, I am not able to do it.
3 Comments
yogesh85
Beginner Level 2
Tech Talk
You have to reset your phone...
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Ashutosh7x
Active Level 8
Tech Talk
🙄 what are you trying to say?
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Samsung_Support3
Moderator
Moderator
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Tech Talk

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).

2) Perform the reset camera settings (Open camera app> Camera settings >reset setting).

3) Run the device in safe mode and check the issue.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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