Resolved! Solved

Original topic:

Problem with camera and notification access indicator

(Topic created on: 06-19-2025 06:06 PM)
289 Views
Anonymous
Not applicable
Options
Tech Talk
After the one ui 7 uptade in my phone(M35) after 1 month ar around I noticed that the camera and microphone indicator remains on and when I see it in control panel there's nothing.

It doesn't go even after closing all the apps from recent menue even after stopping background working apps. But when I restart my phone it goes but after 2-3 days it reappears

Has enyone else also noticed this or can tell any solution to it.

1 Solution


Accepted Solutions
Solution
Musabbir_Zone
Expert Level 5
Tech Talk
This issue appears to be a *One UI 7 bug* affecting *privacy indicators* (camera/microphone usage) even when no apps are actively using them.

*Try these solutions:*

1. *Check App Permissions:*
- Go to *Settings > Privacy > Permission Manager*
- Review apps with *Camera* and *Microphone* access
- Revoke access from apps you don’t trust or use

2. *Clear Cache:*
- *Settings > Device care > Storage > Clean now*
- Also, go to *Settings > Apps > Camera/Microphone-related apps > Storage > Clear cache*

3. *Update System Apps:*
- Open *Galaxy Store > Updates* – make sure *Device Care, Privacy Dashboard, and Camera* apps are up to date

4. *Submit a Bug Report:*
- Open *Samsung Members > Get Help > Error Reports > Camera/Privacy*
- Describe your issue and attach logs (best within 5 minutes after noticing the bug)

"If this helps, feel free to mark as solution!" ❤

View solution in context

0 Likes
4 Comments
nikhilkoli9ó
Active Level 3
Tech Talk
No, mine m35 is fine
0 Likes
Solution
Musabbir_Zone
Expert Level 5
Tech Talk
This issue appears to be a *One UI 7 bug* affecting *privacy indicators* (camera/microphone usage) even when no apps are actively using them.

*Try these solutions:*

1. *Check App Permissions:*
- Go to *Settings > Privacy > Permission Manager*
- Review apps with *Camera* and *Microphone* access
- Revoke access from apps you don’t trust or use

2. *Clear Cache:*
- *Settings > Device care > Storage > Clean now*
- Also, go to *Settings > Apps > Camera/Microphone-related apps > Storage > Clear cache*

3. *Update System Apps:*
- Open *Galaxy Store > Updates* – make sure *Device Care, Privacy Dashboard, and Camera* apps are up to date

4. *Submit a Bug Report:*
- Open *Samsung Members > Get Help > Error Reports > Camera/Privacy*
- Describe your issue and attach logs (best within 5 minutes after noticing the bug)

"If this helps, feel free to mark as solution!" ❤
0 Likes
Anonymous
Not applicable
Tech Talk
Thanks a lot 😊
0 Likes
cs_member10
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes