- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2025 06:06 PM in
Tech TalkSolved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2025 07:04 PM in
Tech Talk*Try these solutions:*
1. *Check App Permissions:*
- Go to *Settings > Privacy > Permission Manager*
- Review apps with *Camera* and *Microphone* access
- Revoke access from apps you don’t trust or use
2. *Clear Cache:*
- *Settings > Device care > Storage > Clean now*
- Also, go to *Settings > Apps > Camera/Microphone-related apps > Storage > Clear cache*
3. *Update System Apps:*
- Open *Galaxy Store > Updates* – make sure *Device Care, Privacy Dashboard, and Camera* apps are up to date
4. *Submit a Bug Report:*
- Open *Samsung Members > Get Help > Error Reports > Camera/Privacy*
- Describe your issue and attach logs (best within 5 minutes after noticing the bug)
"If this helps, feel free to mark as solution!" ❤
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2025 06:41 PM in
Tech Talk- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2025 07:04 PM in
Tech Talk*Try these solutions:*
1. *Check App Permissions:*
- Go to *Settings > Privacy > Permission Manager*
- Review apps with *Camera* and *Microphone* access
- Revoke access from apps you don’t trust or use
2. *Clear Cache:*
- *Settings > Device care > Storage > Clean now*
- Also, go to *Settings > Apps > Camera/Microphone-related apps > Storage > Clear cache*
3. *Update System Apps:*
- Open *Galaxy Store > Updates* – make sure *Device Care, Privacy Dashboard, and Camera* apps are up to date
4. *Submit a Bug Report:*
- Open *Samsung Members > Get Help > Error Reports > Camera/Privacy*
- Describe your issue and attach logs (best within 5 minutes after noticing the bug)
"If this helps, feel free to mark as solution!" ❤
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-21-2025 12:32 PM in
Tech Talk- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
06-20-2025 10:44 AM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support