battery problem

[hasrithNayak]

Hi I'm purchasing  last December/2020 sumsung galaxyM31  battery backup   6000 mah but battery  powered  decrease with in 10 hrs 100% to 10% so I need solution wat can ido

[Ehsank]

10 hrs os not bad, not this is not an issue

[Viki100420]

10hr ki jeetod mehnat karvayi hogi smartphone se😂

[hasrithNayak]

wt not bad 4000mah battery almost above 15 hrs so 6000mah battery below 10 hrs how can say you not bad

[Viki100420]

It depends on tasks performed and power efficiency of processor not only battery capacity🤷

[Ehsank]

15hrs 4000 mah? which mobile dear

[Alphonsokurukuchu]

try running a YouTube video for 10hours on a 4000mah phone
https://youtu.be/wMWC18whtc4

[hasrithNayak]

mobile purchasing just 1month i need changing mobile or battery

[Ritu321]

It depends upon usage.And if U are a light user then go to a service center for Your battery inspection. If your mobile gives 10hr backup with screen on then its not bad

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support