Original topic:

after update phone gone slow down

(Topic created on: 01-06-2020 12:25 PM)
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kaharabdul
Beginner Level 2
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Tech Talk
My phone is s8 igot an update yesterday. After update my phone gone slow down and slow charging. Any one have any issues. What can i do now
3 Comments
visheshverma
Active Level 4
Tech Talk
i have a battery drain problem after update......i have to charge 2 times a day.....pleasr fix it #samsung
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raghavamg
Active Level 4
Tech Talk
yes same in my case.. battery draining problem. after updating to latest security update. samsung should fix this..
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Samsung_Support4
Moderator
Moderator
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Tech Talk

Hi there,

Please perform the following step to resolve slow charging issue:
1- Charge the device with the original charger.
2- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).

Please perform the following steps to resolve slow performance issue:

> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device maintenance > storage).

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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