a50 November security patch update problem

[sd4538]

There is a problem in November security patch update. after updating my a50 i am unable to register fingerprint.

[Sauuuuu]

Wait for some hours. After that u will able to register on it.

[ashü26]

i have been waiting for 2days but still not able to register.

[अj]

i am also getting problem while adding my finger print

[likhith]

I am also facing issue with finger print

[vinjudaprakash]

I also facing this prblm

[Esaku]

use fingerprint sensor without any tempered glass

[Aazan1432]

same here I'm also gacing same problem

[Samsung_Support1]

Hi there,

Request you to perform some troubleshooting steps shared below to resolve the issue:

1. Please disable the fingerprint settings and then remove the screen guard, if attached.

2. Post removing the screen guard, register new fingerprints in the device.

3. Ensure that the fingerprint recognition area and your fingers are clean and dry.

4. If the issue persists, please visit the nearby service center for the inspection of the device.

To locate the Service center, click the given link: https://www.samsung.com/in/support/service-center/

Regards,
Team Samsung Members