What is the main reason for Green Line?

[Biren55]

What can cause the green line on display?

Is it a software issue, a hardware issue, or if the phone is dropped heavily or any physical pressure is applied to the display, or if there is physical damage to the display?

Share your opinion so that other users will be aware of this and protect their phones.

[Sayan_SS_]

May Be The Green Line Happens Due To Overheat Of Device During The Update.

[vajul]

The main reason is overheating. Sometimes, physical damage when the phone is hot. It is also the quality issue of the panel. The reason it happens during software update is due to the overheating of phone during update.

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

The issue could occur due to usage and various other factors, however, it is our best endeavour to provide you with an impeccable product experience at Samsung. Samsung products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best in terms of quality and service of the products.

If you are facing an issue kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

[sakuya_bob]

First, try contacting the service center. If they don't help or ask for a large sum of money, simply register a complaint on the NCH app for assistance. For more details, refer to my latest community post.