Original topic:

Warranty Expired Today – Should I Update to One UI 8?

(Topic created on: 3 weeks ago)
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AGalaxy1
Active Level 3
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Tech Talk
Hi everyone,
My phone’s warranty just expired today, and I noticed that the One UI 8 update is available for my device.
I’m a bit confused — should I go ahead and update it now, or wait for some feedback?

I’ve heard that after some updates, green line issues appear on screens. If that happens now, since my warranty is over, will Samsung still help or replace the display?
5 Comments
adityapewekar
Active Level 3
Tech Talk
If you ask Samsung Service Center they will say dont update as they themselves are not sure. If your device is within 3 years then you get one time replacement with 3 months warranty after that you will have to pay ( which i have seen most of the user face the issue ). Thats Samsung Premium Segement.
AGalaxy1
Active Level 3
Tech Talk
Ahhh this time 1+ Hit me hard! 😂
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ram_ram
Expert Level 4
Tech Talk
Lot of Green line problem after software update it is very difficult to get free replacement of display from Samsung
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cs_member10
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

While we acknowledge that issues can arise due to individual usage patterns and other factors, we want to assure you that our dedicated customer support team is always here to assist you in resolving any concerns that may occur post-update.

We encourage you to proceed with the update confidently, knowing that we are committed to providing help and support if needed as per policies.

Warm Regards,
Samsung Customer Support

AGalaxy1
Active Level 3
Tech Talk
Thank you! 😊
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