Original topic:

Video Editor app update.

(Topic created on: 05-25-2022 09:05 AM)
317 Views
S_Kumar73
Expert Level 5
Options
Tech Talk
Received video editor app update received. But still samsung not resolved the no audio issue while sharing it to whatsapp after editing with this app. 

Try to resolve the issue asap. Everytime we have to save as a copy for every editing.

image


1 Comment
cs_member10
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes