Slow🔥🔥🔥

[GOPINATH-R]

The Watch Ultra charges so slow

Almost 3hrs for a full charge? Much worse than the Watch5 pro with the same capacity 

Did they downgrade the charging speed?

Source : @a_for_albert

[Kuldeep_Raval]

Its a wireless charger that charges watch very slow. Use original charger cable that comes with watch and attach it with samsung 65w cahrging charger which comes with three output. It really charges my watch faster

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

We recommend our customers use only Samsung-approved chargers, as 3rd party chargers with different output ratings may cause errors in the device.

Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs, etc. If it is damaged, then kindly visit your nearest service center to get it replaced.

Kindly check the charger functionality with a different device or try to charge the same device with a different charger.

If the device charging with a different charger: It seems there is an issue with your charger, kindly check the physical condition of your charger for any damage.

If damage: The issue might be because of the damage hence we request you to visit the Samsung service center to get it replaced (Warranty not applicable).

If not damaged: We have tried all possible troubleshooting and the issue has not been resolved. I request you to visit the nearby service center along with your mobile and charger for a detailed inspection.

Kindly follow the standard charging procedure. i.e. please charge the device in switch-off condition for a minimum of 10 minutes.

Turn off unused functions like Always on Display, Wi-Fi, GPS, NFC, Bluetooth & Location settings when not using them.

Step 1: On the home screen swipe down the notification panel.
Step 2: Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Avoid usage of mobile phone during charging: Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Kindly update the software if available: Galaxy Wearable app>Watch settings> Watch software update> Download and install.

Reset your watch: Swipe to and tap General > Reset > Reset again to confirm.
Note: Before performing the factory data reset, don't forget to backup all the important data stored in the Galaxy Watch.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[MitulMehta]

You need to charge only with the original puck and it doesn't make a difference if you charge via laptop or even a 65w charger. Due to more number of sensors the charging coil is placed a little more inside hence it won't support power sharing charge. It takes 3 hours to charge from 0% to 100% and charging time won't be improved.