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12-11-2020 06:43 PM in
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12-11-2020 10:58 PM in
Tech Talk
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12-11-2020 11:47 PM in
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12-14-2020 08:47 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file again along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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12-21-2020 09:56 PM in
Tech TalkYes I have the same issue and it turned out Samsung removed SmartView and advised to use Google Home to mirror phone screen on a TV.
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01-23-2021 05:44 PM in
Tech TalkBefore update Smart VIew in M31 was working.Now after updating could not even Enable Smart View.
Samsung must solve the issue for customers instead of asking to go to service centre
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12-28-2020 04:19 PM in
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01-07-2021 07:07 PM in
Tech TalkHave the same with Sony androidTV. Supporting of Chromecast (Smart View casting to TV) is one of basic functions, now missing. Can we return our mobile phones to the seller, due to this malfuction? Having new Note 20 without casting to TV is for nothing. I am worry that Samsung just tried to save some money for some Google licence and this is impacting all customers. Dear support, not your fault, but can you at least give us advice how to avoid upgrading to UI 3.0 until this is solved? Installing Google Home is not a solution.
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01-29-2021 02:16 AM in
Tech TalkSame problem here. Note 10 Plus, before on OneUi 2.5 i could connect via SmartView to my Samsung 6 Series TV and also use DeX wirelessly. After 3.0 update my phone wont find my TV no mater what i do (restart phone, tv ,router, clear cache etc.) I am feeling frustrated, this are for me the main features of the phone and they are not working at all.. Have nothing but problems with Note 10 since day one and it looks like its geting worse...
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02-14-2021 08:17 AM in
Tech TalkMismo problema, Note 10+ ya no conecta con Screen mirroring después de actualizar a Android 11.
La solución que me han recomendado es restaurar el Smartphone a valores de fábrica...
