Original topic:

Screen Mirroring problem with One UI 3. 0

(Topic created on: 12-11-2020 11:47 PM)
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SumexP
Active Level 7
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Tech Talk
I'm having Sony Android Smart TV, on one UI 2.. version smart view was working ok. 
On Beta as well as stable one UI3. 0, my smart view is not working. 
Also tried with keeping all power save mode off 
Is anyone is facing same problem or having solution
15 Comments
DöRäEMöN
Active Level 10
Tech Talk
GOOD
Anonymous
Not applicable
Tech Talk
not any issue ..because you have to remember that it's beta version not official optimised software so anything mysterious can happened or app can malfunction as it's testing version
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file again along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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ALJAN1
Active Level 1
Tech Talk

Yes I have the same issue and it turned out Samsung removed SmartView and advised to use Google Home to mirror phone screen on a TV.

KSR001
Active Level 1
Tech Talk
Yes the same issue after official update to UI 3.0(Android11).
Before update Smart VIew in M31 was working.Now after updating could not even Enable Smart View.
Samsung must solve the issue for customers instead of asking to go to service centre
DashingDukes
Active Level 3
Tech Talk
yes they removed chromecast suppprt with ui 3.. thats really bad
SNote20Fan
Beginner Level 2
Tech Talk

Have the same with Sony androidTV. Supporting of Chromecast (Smart View casting to TV) is one of basic functions, now missing. Can we return our mobile phones to the seller, due to this malfuction? Having new Note 20 without casting to TV is for nothing. I am worry that Samsung just tried to save some money for some Google licence and this is impacting all customers. Dear support, not your fault, but can you at least give us advice how to avoid upgrading to UI 3.0 until this is solved? Installing Google Home is not a solution.

Seboxx
Beginner Level 2
Tech Talk

Same problem here. Note 10 Plus, before on OneUi 2.5 i could connect via SmartView to my Samsung 6 Series TV and also use DeX wirelessly. After 3.0 update my phone wont find my TV no mater what i do (restart phone, tv ,router, clear cache etc.) I am feeling frustrated, this are for me the main features of the phone and they are not working at all.. Have nothing but problems with Note 10 since day one and it looks like its geting worse...

Robinson0
Beginner Level 3
Tech Talk

Mismo problema, Note 10+ ya no conecta con Screen mirroring después de actualizar a Android 11.

La solución que me han recomendado es restaurar el Smartphone a valores de fábrica...

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