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Original topic:

Samsung "SUPPORT"

(Topic created on: 08-25-2021 09:29 PM)
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_HK02_
Expert Level 2
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image

Did I say wrong or they don't know it?

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AlphaTrion
Expert Level 1
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This is literally making me laugh
They dont even know what a modem is🤦

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Bhai bot h wo coustomer care thode h

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Edwin7878
Expert Level 5
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Bro this is the condition of Samsung's after sales services which these utubers praise a lot ...
They are a bunch of fools ...we can use them to make us entertain by hearing foolishness from them and make a time pass for us ...

Other than this nothing can be done thoroughly..

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True , they praise samsung because samsung throw them how much money they want to promote samsung brand.

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44 Comments
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AlphaTrion
Expert Level 1
Tech Talk
This is literally making me laugh
They dont even know what a modem is🤦
_HK02_
Expert Level 2
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It might be that they are nor told abt embedded modems
Anonymous
Not applicable
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These informations are not mentioned on specs page of official website while other companies specify it correctly in their website. Therefore it's really difficult to know what modem is used in the device.
_HK02_
Expert Level 2
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That is the problem with the company. We should get to see those things also.
Anonymous
Not applicable
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Yes, also the products are displayed on the site misleadingly. The bezels displayed on online shopping sites are really thinner than they actually are. Very disappointed 😞, never gonna buy samsung again.
Anonymous
Not applicable
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Someone in this community had already confirmed that m30s has lte cat4 modem which does not support CA.
_HK02_
Expert Level 2
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We want to see these things ourselves. Even though this is true, what about others , they all must be having it. And while we are talking abt this, that Support person dosen't know we have something like this also😑😑
AlphaTrion
Expert Level 1
Tech Talk
They do it so they can make their customers confused, where one wouldn't choose a device due to low quality modem.

F62 using Exynos 9825 which is 5G capable and 4G peak speed of 2 Gbps.
But they didn't mention the modem, because users would find this as a reason not to buy it.
Nice way of marketing.
_HK02_
Expert Level 2
Tech Talk
Even o got to know recently when someone was talking about it here.